The e-Services Portal provides a reliable, secure and user-friendly web-based system with multiple electronic services for use by schools and teachers (including principals). The major services include management of teacher profiles, web-enrolment in training courses and emailing. Teachers' data collected through the Portal will be used for various educational purposes including compiling teacher statistics. To logon the Portal, please click on the corresponding link below:
||School Administration User|
For 2014/15 school year, the updating exercise on e-Services has been started on 1 September 2014. Teachers and schools should submit and verify all updated information on or before 5 October (primary schools) / 12 October 2014 (secondary schools). For details, please refer to the circular memorandom below:
|Traditional Chinese Version:||EDBCM083/2014TC|
|Simplified Chinese Version:||EDBCM083/2014SC|
The briefing sessions for School Administration Users have been held in June 2014. If you were unable to attend, you may refer to the presentation materials (Chinese version only) to have a brief understanding of the e-Services Portal and Training Calendar System.
For a better understanding of the operation of the e-Services Portal, please refer to the Help Manual. For any enquiries, please feel free to contact us through the following ways:
- Complete the enquiry log form and fax it to 2119 9826;
- Contact the Hotline at 3698 3640; or
- Email to firstname.lastname@example.org
Frequently Asked Questions (click to expand/collapse)
(For Teaching Staff)
If a teacher forgets his password, he can reset the password himself by clicking on the “Forget/Reset Password” link in the General User Login Page, input the required personal particulars and input the specified email address in e-Services accounts.
Alternatively, he may request the School Administrator of serving school for resetting the password. Details...
However, if a teacher forgets his password during the “New Appointment/Re-appointment Registration” process and did not provide any email addresses in his e-services account before, please contact us at 3698 3640.
If a teacher loses his key, he may contact the School Administrator to generate the key again.
If a teacher cannot select an appropriate subject such as the class teacher periods or reading periods, he may first select the option “Cross KLAs” under the “KLA” field, then select either the option “Others/Subject Not Elsewhere Classified” or “School-Based Developed Subjects/ Courses” under the “Subject” field.
For calculating the number of teaching periods, despite how many days in a cycle, teachers should input them on cycle basis. Moreover, if a regular lesson is co-taught by 2 teachers, both of them are required to reckon all the periods. If a lesson is taught in alternate cycles, the number of teaching periods should be counted as 0.5 period, and so forth.
(For School Administrators)
If a school Administrator forgets the MSA password, he can click on the “Forget/Reset Password” link in the School Administration User login page. After inputting the school number and registration key, press the “Next Step” button and fax the duly completed form to 2119 9826. Upon our approval, the school administrator should click on the “Forget/Reset Password” link again, the password can then be reset with the above information re-entered.
On the other hand, if it is the DSA(A)/DSGA(A) password, the school administrator can login to the MSA account and change it directly. For resetting the DSA(T)/DSGA(T) password, he could follow the procedures of “Forget/Reset Password” for teachers.
Should there be any difficulties, please contact us at 3698 3640.
Teachers are the target group of creating e-Services accounts. Schools have to create accounts for all monthly-paid teachers, including those regular and temporary teachers who are paid out of Salaries Grant, government funds or other funding sources. For daily-paid supply teachers, it is subject to the decision of the school.
Schools should not create any accounts for those who do not have teaching duties such as teaching assistants with supporting role instead of teaching role, or those with invigilating role at examinations or just watching the students with some of their subjects dropped-out. However, if the teaching assistants have been registered as Registered/Permitted Teachers and are required to perform teaching duties, schools are required to create e-Services accounts for them.
Starting from the 2013/14 school year, schools can input multiple set of appointment data (i.e. present substantive rank, term of employment and full-time equivalent) for a certain serving period to form a complete appointment record of a teacher. Apart from updating these data, please remember to specify an effective date for such changes in the “Effective Date of Appointment Record” to make it complete. The system will then prompt you to end the previous appointment record with a date prior to the effective date. Without specifying the new effective date, the system will misinterpret that you want to amend the existing appointment record rather than creating a new one.