School Crisis Management

School Crisis Management 

Crises often occur suddenly, disrupting one’s usual coping mechanism. A crisis could be triggered by events such as the suicide or self harm behaviour, accidental death and critical injury of a student or staff, as well as violent incidents, natural disasters, etc. Often, it will upset a school’s equilibrium and may trigger emotions in students, parents and school personnel.  School Crisis Management: Handbook of aftermath intervention and psychological support aims at supporting schools to provide appropriate intervention and support services to affected teachers and students during the aftermath of crises. The Handbook introduces the basic principles and operational procedures of crisis intervention and psychological support, provides a framework, roles and functions of the School Crisis Management Team as well as appendices containing checklists, samples of press release and parent letter, reference materials, etc.

The Handbook can be downloaded from this link:

http://www.edb.gov.hk/attachment/en/student-parents/crisis-management/about-crisis-management/crisise.pdf 

Editable annexes: 
http://www.edb.gov.hk/attachment/en/student-parents/crisis-management/about-crisis-management/Annex&Reference_en.pdf 

Kindergarten Crisis Management

In general, the crisis reactions and support needs of preschool children may be different from school-age children. The kindergartens can refer to the Reference Book on Aftermath intervention and psychological support on crisis incidents in kindergartens to work out a support plan according to the nature of the crises as well as needs of school personnel, students, parents and kindergartens. This Reference Book also contains samples of press release, parent letter and other reference materials.

The reference book can be downloaded from this link: http://www.edb.gov.hk/attachment/en/student-parents/crisis-management/about-crisis-management/kindergarten/crisisen.pdf 

Editable annexes: http://www.edb.gov.hk/attachment/en/student-parents/crisis-management/about-crisis-management/kindergarten/Annex_en.pdf 


Supporting Students in No.5 Alarm Fire in Tai Po (Traditional Chinese only)

Managing Traumatic Incidents 

To help parents to support their children with special educational needs to handle their sadness and anxiety/confusion when they encountered the death of relatives and friends, the Education Bureau has published a video newsletter.  You may view the video clip from this link :

http://edb.gov.hk/tc/edu-system/special/overview/newsletter/index.html 

Community Resources and Helplines   

Services and Resources for No.5 Alarm Fire in Tai Po (Traditional Chinese only)

Workshops 

The Education Bureau regularly conducts school crisis management workshops for school personnel every year. EDB will re-run the workshops in January 2026 of this academic year, and we cordially invite members of the school crisis management team, school social workers, and school guidance personnel to register. For details, please refer to the Teacher Training Calendar.

Prevention of Student Suicides and Promotion of Student Mental Health

Useful information on prevention of student suicides and promotion of student mental health can be found from the link below:

https://www.edb.gov.hk/en/teacher/prevention-of-student-suicides/index.html