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Teachers' Helpline

Purpose: Support teachers and principals to cope with work-related pressure.

Service: The counselors of the Teachers' Helpline will do their best to understand the situation of the caller and help him/her analyse and manage his/her problems.  They will also, as and when necessary, provide telephone counseling, face-to-face counseling and arrange for professionals to follow up cases and render appropriate assistance.  All information given will be kept strictly confidential. 

Telephone Number
(852) 2892 6600
Service Hours
 8:00 am to 8:00 pm daily

Teachers and principals may also fill in the form at the bottom of this page, and we will contact him/her on the following working day.


If you have an urgent need for counseling or assistance, please use the 24-hour hotlines listed below.

24-Hour Counselling Service Hotlines


Telephone No.

Social Welfare Department Hotline

2343 2255

Caritas Crisis Line


The Samaritan Befrienders Hong Kong Hotline

2389 2222

The Samaritans Suicide Prevention Hotline

2896 0000



If you would like to take part in courses on stress management and promotion of physical and mental health, please browse the following websites to obtain the latest information.

Courses on Stress Management and Promotion of Physical and Mental Health



Education Bureau (Training Calendar)

Hong Kong Teachers' Centre


Teachers' Helpline E-mail Form:


Email Address:
Contact Telephone Number:
Concern/Problem and Service Requested:
You must fill in the fields with an asterisk (*).


We would like to remind you that e-mails sent through the Internet is vulnerable to third party interception. You are therefore advised NOT to send sensitive personal data through e-mails. Please also note that your e-mails may be forwarded to other relevant bureaux or departments for follow-up action.

Last revision date: 29 May 2018
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