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Main content start

IT in Education - Training Video Clips for Technical Support Staff of Hong Kong Schools

 

The "Training Video Clips for Technical Support Staff of Hong Kong Schools" aims at providing basic technical knowledge, skills and tips for technical support staff’s reference to support their day-to-day work.
There are 45 training videos on topics about networking, setting up servers and personal computers, maintaining software applications, security and related issues.

 NameDescriptionCategory
1Cat5 Ethernet Cable DIY Tutorial on how to make a Cat.5 Ethernet network cableNetwork Technique
2Cable ManagementThe importance of Network Cable Management and methodNetwork Technique
3Understand Network Bandwidth (Network Performance)Introduction on network bandwidth and network bottleneck solvingNetwork Technique
4VLAN ConceptIntroduction on VLAN concept and functionNetwork Technique
5Introduction to IPv4Introduction to IPv4 internet protocolNetwork Technique
6 Introduction to Subnet MaskIntroduction of subnet mask and calculation methodNetwork Technique
7Introduction to FirewallIntroduction to network firewall and differences between different types of firewallSecurity and Other Technique
8 Setup Firewall (Windows Server 2008 R2)Tutorial on how to setup firewall in a Windows Server 2008 R2 systemSecurity and Other Technique
9Understanding DHCPIntroduction to DHCP server's function and usageNetwork Technique
10Setting Up a DHCP Server (Windows Server Tutorial on how to setup a DHCP server in a Windows Server 2008 R2 systemServer and PC setup
11Setup Printer Sharing (Windows Server 2008 R2) Tutorial on how to setup printer sharing function in a Windows Server 2008 R2 systemServer and PC setup
12Introduction to Wi-Fi Router/Access PointIntroduction of wireless router/access point and differences between themNetwork Technique
13Wi-Fi Router ConfigurationTutorial on basic setup procedures of Wi-Fi routerNetwork Technique
14Common Windows CommandIntroduction to some common windows commandApplication
15System Registry (Windows Server 2008 R2)Introduction of system registry in windows operating systemSecurity and Other Technique
16Server Migration PlanningTutorial on preparation/planning involving server migrationServer and PC setup
17Introduction to DNSIntroduction of the DNS system and the mechanism behind itNetwork Technique
18Basic Group Policy Setting (Windows Server 2008 R2)Demonstration of some common group policy settingsServer and PC setup
19How to backup Server (Windows Server 2008 R2)Demonstrate how to use the Server Backup function in Windows Server 2008 R2 systemServer and PC setup
20DNS Setting (Windows Server 2008 R2)Tutorial on how to setup a DNS server in Windows Server 2008 R2 systemServer and PC setup
21Introduction to Email Server (Windows or Linux)Introduction to some popular email server system and their features differencesNetwork Technique
22Introduction to Proxy Server (Windows and Open Source)Introduction to proxy server's functions and deployment roleNetwork Technique
23Introduction to Web Server (Windows and Open Source)Introduction of some popular web server system and deployment scenarioNetwork Technique
24Enable Remote Desktop Connection on Windows 7 Demonstrate how to enable remote desktop connection in Windows 7 systemServer and PC setup
25Google Search TechniquesTutorial on some advance Google search engine techniquesSecurity and Other Technique
26How to Migrate User Profile to Windows 7Demonstrate how to migrate user profile using the USMT toolsServer and PC setup
27 Introduction to Virtual Machine Environment (VM)Introduction to Virtual Machine (VM) environmentSecurity and Other Technique
28Virtual PC (Windows 7) Demonstrate how to setup a Virtual PC environment within a Windows 7 systemServer and PC setup
29Event Log Checking (Windows Server 2008 R2)Tutorial on event log in Windows systemSecurity and Other Technique
30Virus AttackIntroduction on computer Virus, Worm, Trojan Horse and their differencesSecurity and Other Technique
31Introduction to Virtual Private Network (VPN)Introduction to Virtual Private Network (VPN) and it's advantagesNetwork Technique
32Network Connection TroubleshootingDemonstrate some basic diagnostic technique for network connection problemsNetwork Technique
33 iTalc IntroductionIntroduction to iTalc classroom computer management system and setup proceduresApplication
34O/S TubeIntroduction to network video distribution system osTubeApplication
35 VMware Workstation InstallationDemonstration on VMware workstation software installation and configurationApplication
36Introduction to file systems (FAT, FAT32, NTFS, exFAT and MacOS) Introduction to some widely used computer file system and their unique propertiesSecurity and Other Technique
37Introduction to Encryption SystemIntroduction to some popular encryption systemsSecurity and Other Technique
38Ghost Imaging RecoveryDemonstrate how to install and use Ghost software to make an image file of a computer hard driveApplication
39How to Establish VPNDemonstrate how to setup a VPN connectionServer and PC setup
40 Screen Sharing on MacDemonstrate how to configure and use screen sharing function in a Macintosh systemServer and PC setup
41 File Sharing Among PC and MacDemonstrate how to configure and establish file sharing system between a Mac and a PC computerServer and PC setup
42Harddisk Image Cloning on MacDemonstrate how to create an image of a hard drive in the Macintosh computerServer and PC setup
43 Enable TrueCrypt Encryption (Mac)Demonstrate how to setup and configure a TrueCrypt encryption in Macintosh computer systemApplication
44 Block USB Drive (Windows 7 / Windows XP)Demonstrate how to disable USB storage function in Windows 7 and Windows XP systemsServer and PC setup
45Windows Server 2008 R2 Backup RestoreDemonstrate how to restore Windows server system backup create with Windows server backup featureServer and PC setup